Contact Us
Q: How can I contact you?
A: You can contact us by email at customercare@besolelyresponsible.com. You can also contact us by phone at (727) 210-5207. Please allow up to 24-48 hrs for a response. If inquiring about a recent purchase please have your order number available.
Q: How long will it take to receive my purchase?
A: Due to some recent changes, please allow up to 3 days for your order to be processed. Once processing is complete, your order will then be prepared to ship. Once your order has shipped, you will receive tracking details via email that was provided at checkout. Shipping time will always depend on your location, method & class of shipment. (i.e USPS Prioprity Mail ships within 24hrs). Orders are shipped during normal business hours Monday-Friday.
Q: How do I return an item?
A: We offer returns within 14 business days from delivered date. Returns must be new, unworn, and with the original tags and packaging. No exceptions.We offer returns within 14 business days from delivered date. Returns must be new, unworn, and with original tags and packaging. No exception.
Q: How do I exchange an item?
A: Exchanges are based on availability of stock. Contact us at: